SGD 2,000 - 2200
Monthly
Job Type(s): Permanent
Timing/Shift: Shifts
Industry: Sales / Retail
Singapore
Primary/Secondary School/'O' Level
Non-Executive
1 Year Experience
Travel to sites / shop outlets
1 Year Experience
Travel to sites / shop outlets
SGD 2,000 - 2200
Monthly
Job Description
Reporting directly into the Store Lead, this role of Retail Customer Associate, will focus on helping people to achieve outcomes with their sleep health through providing excellent customer service.
Specifically, you will:
- take care of every walking in customer to ensure that their concerns and needs are attended to, with a caring & professional attitude so that the customers will leave the store at ease.
- assist in taking care of the store (during opening or closing according to your shift) - ensure the store's cleanliness, comfortable environment and check on the products.
Job Requirements
To succeed in this role, you should:
- possess experience in a busy, multi-tasking retail, customer service role.
- be able to maintain compassion and remain calm composure under pressure.
- be customer service - oriented with sales focus, always looking for the best outcome for the individual.
- possess administrative skills to document and process customer enquiries (product usage, purchases etc).
- be a strong and adaptable communicator.
- be an active listener with the ability to find solutions to customer concerns and issues.
- understand all in store retail operation and its policy & procedures.
- be a hands-on, energetic & vibrant person and a team player.
- be accountable personnel who will ensure company assets are intact.
- be able to achieve and exceed KPI's given.
Benefits
Flexi Benefit Scheme
Special Leave Entitlement
Employee Engagement Initiatives
Subsidized Trips
Healthcare Subsidy
Skills
Customer Service
Retail Sales
Medical Sales