The Telecare Officer working in the ThINk (Telehealth Integrated Network) Centre will provide care coordination, case management, tele-triage, as well as chronic disease education and health coaching services.The main job duties will consist of the following:

Case Management and Care Co-ordination:
- Provide seamless case co-ordination for patients across the continuum of care from Yishun Health healthcare facilities and into the community

Chronic Disease Education and Health Coaching:
- Provide chronic disease education and health coaching to patients with complex health issues and assessing their ability to cope with their chronic conditions.

Tele-triaging:
- Provide post discharge outgoing call to patient by 48 working hours and subsequent outgoing calls as needed