Fulfilment Assistant (E-Commerce)
Job Type(s): Full Time
Timing/Shift: 5 Day Week
Industry: Sales / Retail
Job Type(s): Full Time
Timing/Shift: 5 Day Week
Industry: Sales / Retail
Singapore
Primary/Secondary School/'O' Level
Non-Executive
2 Years Experience
Travel to office
2 Years Experience
Travel to office
Job Description
- Handle e-commerce enquiries, feedback via phonecall, email, social media and walk-in.
- Track and update e-commerce order.
- Process refund and filing of e-commerce order.
- Assist in fulfillment of Click and Collect duty at counter.
- Process orders including printing of packing list.
- Assist in e-commerce inventory management, which includes archiving of merchandise, replenishing of stocks, stocks assortment
- Coordinating with relevant stakeholders to ensure stock availability.
- Submission of monthly reports such as Fulfillment Report, Refund Report and Productivity Report.
- Any other duties which may be assigned by the immediate supervisor/manager from time to time.
Job Requirements
- Candidate must possess at least a GCE 'O' Level certificate.
- At least 2 year(s) of working experience in the related field is required for this position.
- Cheerful personality
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
- Able to work retail hours, weekends and public holidays
- 5-days work week, rotating shift