ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues! 

We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre. 

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success. 

Take the step to be a part of something big today, we’d love to hear from you!

Assistant/Sales Manager, Proactive

Summary of Responsibilities: 

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget 
• Achieve performance goals set based on assigned portfolio. 
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal 
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments 
• Maximizing the use of resources to penetrate new accounts to achieve new business goals 
• Weekly update of sales activities and other sales reports as needed 
• Develop ongoing relationships with the clients to ensure business continuity 
• Involvement in sales related projects and activities as assigned 
• Understanding of Job Descriptions, Goals, SOP of Sales Department 
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance 
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue 
• Maintain close and open communication with other departments 
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner 
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel