Customer Service (Service Advisor)
Job Type(s): Permanent, Full Time
Timing/Shift: 5 Day Week
Industry: Others
Job Type(s): Permanent, Full Time
Timing/Shift: 5 Day Week
Industry: Others
Singapore
Higher Secondary/Pre-U/A' Level
Fresh/entry Level
1 Year Experience
Travel to office
1 Year Experience
Travel to office
Job Description
- Advise appropriate service/repair requirements to meet customer needs
- Act as a key communication link between customers and workshop to ensure responsiveness
- Monitor job progress and update customers on repair status
- Responsible for daily intake of cars for servicing
- Provide excellent customer service to customers
- Any other ad-hoc job assigned by the supervisor
Job Requirements
- Basic vehicle knowledge is required for this position.
- Great teammate with initiative and a positive attitude towards learning
- Self-motivated individual with a strong sense of responsibility
- Preferably, a valid class 3 driving license would be an advantage