The Service Crew is responsible for answering questions/making recommendations on meal items, serving food/beverages to customers, and performing cashiering duties.

Customer Service

• Undertake day to day restaurant operational tasks which include the taking of food & beverages orders
• Ensure the display of excellent customer service at all times, greet and welcome restaurant diners in a warm and friendly manner
• Create high standards of customer experience, be attentive towards the customers and their queries
• Ensure prompt serving and clearing of plates after guests have finished dining
• Maintain high standards of cleanliness within the restaurant and the brand standards
• Other job related ad-hocs duties if require

Duties (Rotation):

1. Lobby duties

• In-charge of clearing of used cutleries and tray and rearrange the tables and chairs
• Attend to customers’ needs
• Top up the condiments
• In-charge of the cleanliness of the lobby area
• Clear the waste/garbage twice a day
• Bring the food and serve to customers

2. Cashier duties:

• Take order from customer and ensure the correct order being keyed into the system
• Ensure correct amount to be collected and paid
• Operate the POS system and ensure the collection is accurate and tally