• Ensure daily opening and closing duties in the outlet are properly executed
• Overseeing outlet operations and maintaining its operational smoothness
• Maintain high productivity, quality, and customer service standards
• Respond efficiently and accurately to customer feedback
• Recruiting & hiring of restaurant staff
• Responsible for induction training and on the job training of new employees and newly promoted staff
• Responsible for employee's performance and discipline
• Responsible for achieving target sales and profit levels
• Liaise with Central Kitchen and external suppliers for ordering
• Manage stock levels of beverage and other related utensils and cutleries
• Backend duties: Sales report, stock takes, scheduling etc
• Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

   of the restaurant

• Help out at other outlets when needed.
• Handle any other duties assigned by Outlet Manager/ Area Manager